Leading Edge Integration ("we," "us," "our," or "LEI") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or engage with us through various communication channels, including SMS text messaging.
We collect information that you voluntarily provide to us when you:
This information may include:
When you visit our website, we may automatically collect certain information about your device and usage, including:
We may receive information about you from third parties, such as:
Leading Edge Integration may offer SMS text messaging services to communicate with customers and prospects regarding service updates, appointment reminders, technical support, promotional offers, and other business-related communications. Participation in our SMS program is voluntary and requires your prior express written consent.
By providing your mobile phone number and opting in to receive SMS messages from us:
Message frequency varies and depends on the specific program you've opted into. Messages may include:
Standard message and data rates may apply depending on your mobile carrier and service plan. We do not charge for messages, but your mobile carrier may charge you for receiving text messages. Please contact your mobile carrier for details about your messaging plan.
You may opt out of receiving SMS messages at any time by:
After you opt out, you will receive one final confirmation message. You may also opt back in at any time by following the instructions provided or contacting us directly.
For assistance with our SMS program, you may:
Our SMS program is supported by major U.S. wireless carriers including AT&T, Verizon Wireless, T-Mobile, Sprint, and others. Service availability may vary by carrier.
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable regulations. We will not send you automated or prerecorded marketing messages without your prior express written consent. We maintain records of all consents and opt-out requests.
We use the information we collect for various business purposes, including:
If you are located in the European Economic Area (EEA), our legal bases for processing your personal information include:
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
We may share information with third-party service providers who perform services on our behalf, such as:
These service providers are bound by contractual obligations to keep your information confidential and secure and to use it only for the purposes for which we disclose it to them.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our business or assets, your information may be transferred as part of that transaction.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government agencies).
We may disclose information when we believe it is necessary to:
We may share your information with third parties when you have given us explicit consent to do so.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:
Specifically:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Depending on your location and applicable law, you may have certain rights regarding your personal information:
If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including:
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
To exercise any of these rights, please contact us using the information provided in Section 12. We will respond to your request within the timeframe required by applicable law (typically 30 days). We may need to verify your identity before processing your request.
Our services are not directed to children under the age of 13 (or 16 in the EEA), and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will delete that information as quickly as possible. If you believe we have collected information from a child, please contact us immediately.
Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Leading Edge Integration
P.O. Box 1686
Chillicothe, OH 45601
Phone: 740-779-3343
Email: privacy@leillc.net
For SMS-specific inquiries, you may also reply "HELP" to any message or call 740-779-3343.
Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer information internationally, we take steps to ensure appropriate safeguards are in place to protect your information, such as:
Some web browsers may transmit "do not track" signals. Our website does not currently respond to these signals. However, you can adjust your privacy preferences through your browser settings.
California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. However, we do not share personal information with third parties for their direct marketing purposes without your consent.
Consent Acknowledgment: By providing your mobile phone number and opting in to receive SMS messages, or by using our services after reading this Privacy Policy, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy, including our SMS messaging practices and TCPA compliance provisions.