Welcome to Leading Edge Integration. These Terms of Service ("Terms," "Agreement") govern your access to and use of our website, services, and SMS text messaging programs (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
PLEASE READ THESE TERMS CAREFULLY. BY USING OUR SERVICES, INCLUDING OPTING IN TO RECEIVE SMS TEXT MESSAGES, YOU AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY.
By accessing our website, engaging our services, or opting in to receive SMS communications from Leading Edge Integration ("LEI," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Services.
These Terms apply to all visitors, users, customers, and others who access or use our Services.
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
Your continued use of our Services after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.
Leading Edge Integration offers SMS text messaging services to communicate with customers and prospects. Our SMS programs may include:
By providing your mobile phone number and opting in to receive SMS messages from us, you:
Message frequency varies based on the program(s) you've opted into and your account activity. Frequency may include:
Standard message and data rates may apply according to your mobile service plan. We do not charge fees for SMS messages, but your wireless carrier may charge you for receiving text messages. Check with your carrier for details about your messaging plan and any associated fees.
Our SMS services are supported by major U.S. wireless carriers including:
Service availability and message delivery may vary by carrier and location. We are not responsible for carrier-related delays or failures in message delivery.
You may opt out of receiving SMS messages at any time by using any of the following methods:
After you opt out, you will receive one final confirmation message acknowledging your opt-out request. You may opt back in at any time by texting "START" or following our opt-in procedures.
For help with our SMS program, you may:
We comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and all applicable federal and state laws regarding SMS communications. We maintain detailed records of all opt-in consents and opt-out requests for a minimum of 4 years as required by law.
Key TCPA compliance provisions:
While we strive to provide accurate and timely information via SMS, we do not guarantee the accuracy, completeness, or timeliness of messages. You should not rely solely on SMS messages for critical decisions without verification through other channels.
To receive SMS messages, you must have:
You must be at least 18 years old and legally capable of entering into binding contracts to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.
If you create an account with us, you are responsible for:
You agree not to use our Services to:
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, software, and compilation thereof, are owned by Leading Edge Integration or its licensors and are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for their intended purpose. This license does not include:
"Leading Edge Integration" and related logos are trademarks of Leading Edge Integration. You may not use these trademarks without our prior written permission.
You are solely responsible for any content you submit, upload, or transmit through our Services, including SMS messages you send to us.
By submitting content to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing our Services.
You agree not to submit content that:
Our technology consulting and system integration services are provided under separate written agreements. These Terms supplement, but do not replace, any professional services agreements.
We strive to provide high-quality services and maintain professional standards. However, results may vary based on factors beyond our control, including existing infrastructure, third-party systems, and client cooperation.
For professional services engagements, clients are responsible for:
Fees for our services are as specified in your service agreement or quote. All fees are in U.S. dollars unless otherwise stated.
Payment is due according to the terms specified in your invoice or service agreement. We accept payment by check, credit card, ACH transfer, or other methods as agreed.
Late payments may be subject to interest charges of 1.5% per month (18% per annum) or the maximum rate permitted by law, whichever is less.
Fees do not include applicable sales, use, or other taxes. You are responsible for all taxes associated with our services, except taxes based on our income.
We warrant that we will perform our services with reasonable care and skill consistent with industry standards.
EXCEPT AS EXPRESSLY PROVIDED IN SECTION 9.1, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADING EDGE INTEGRATION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Leading Edge Integration, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
These Terms remain in effect while you use our Services.
You may stop using our Services and opt out of SMS messaging at any time as described in Section 3.6.
We may suspend or terminate your access to our Services at any time, with or without cause, including if:
Upon termination:
These Terms are governed by the laws of the State of Ohio, United States, without regard to its conflict of law principles.
Before filing a claim, you agree to contact us and attempt to resolve the dispute informally. We will do the same.
Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Ross County, Ohio, and you consent to the personal jurisdiction of such courts.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and us regarding our Services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, or telecommunications failures.
We may provide notices to you via email, SMS, or by posting on our website. Notices to us should be sent to the address in Section 15.
If you have any questions, concerns, or complaints about these Terms or our Services, please contact us:
Leading Edge Integration
P.O. Box 1686
Chillicothe, OH 45601
Phone: 740-779-3343
Email: support@leillc.net
For SMS program support: Reply "HELP" to any message or call 740-779-3343
Acknowledgment: By using our Services, including opting in to receive SMS messages, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These documents together constitute a legally binding agreement between you and Leading Edge Integration.
SMS Consent: By providing your mobile phone number and opting in, you expressly consent to receive automated text messages from Leading Edge Integration as described in Section 3 of these Terms and in our Privacy Policy, in compliance with the Telephone Consumer Protection Act (TCPA) and all applicable regulations.